Bad customer service normally means you have one or several less customers. 59 % of US customers tell their friends about a bad customer service experience all the time...
Google has changed the search results that appear with some searches, expanding a feature called Sitelinks. Now they take up significantly more space than they did before...
Promotions have a way of changing a business’ destiny. The same is true in the restaurant industry. As restaurant promotions can take many forms and serve many functions,...
Much has been said in the last few weeks about restaurant websites and how they lag behind other industries. To summarize these articles, most of these websites don’t...
The appeal of food trucks to the average customer is that they are cheap, fast and fun. In most cases, food trucks build into the equation relatively low prices and fast...
When the average person normally thinks of two things, they think of Small Claims Court. Some have no knowledge of it, while a good share picture Judge Judy or the...
Independent restaurants depend on their communities. Restaurants that stitch themselves into the fabric of the community are one step closer to experiencing sustained...
Every customer sees your restaurant’s menu. It is a defining moment for a restaurant as customers frequently choose their order based on the menu. Therefore, menu design...
The trick to restaurant marketing using YouTube is providing content that customers value and keeping your restaurant in the background. Beware of creating only YouTube...
A few customers always go beyond being loyal regulars at their favorite restaurants and become shamelessly obsessed. Some of the most extreme examples come up in this...