Concorde Hotel New York is a distinguished member of the Concorde Hotels Group, a renowned collection of hotels rooted in South East Asia, under the management of HPL Hotels & Resorts. This affiliation aligns the hotel with a legacy of exceptional hospitality standards and practices, leveraging a rich heritage to deliver unparalleled guest experiences in the heart of Manhattan.
The Concorde Hotel tasked us to significantly enhance its digital footprint to boost visibility and direct bookings in a competitive environment dominated by OTAs. The goal was not just to increase bookings but also to develop a strategic omnichannel approach. This approach would unify various digital platforms and points of contact, ensuring a seamless experience for customers and promoting long-term growth in an era where digital presence is vital.
Since 2019, we have been collaborating with Concorde Hotel New York to enhance their digital marketing efforts. Over the years, we have consistently improved performance across all channels and significantly increased the direct revenue contribution. Our partnership remains strong, as we continue to manage their digital marketing initiatives.
Our success is largely attributed to our openness to experimentation and our commitment to staying ahead in a rapidly evolving digital environment. By continuously testing new strategies and adapting to changes, we've been able to maintain a competitive edge and drive meaningful results
What our client is saying
Our long-standing partnership has been pivotal in elevating Concorde Hotels' digital footprint, directly influencing our revenue growth and market position. The expertise and forward-thinking strategies employed have not only set a new standard for our digital operations but have also reinforced our commitment to providing exceptional guest experiences.