Table of Contents
Client
Westside Grill is a modern American steakhouse located in Allentown, Pennsylvania, offering a refined yet approachable dining experience. Positioned within the Lehigh Valley, the restaurant combines the quality and atmosphere of a traditional steakhouse with a more relaxed, everyday appeal.
Designed to be enjoyed beyond special occasions, the concept centers around “approachable fine dining,” creating a space where guests can gather regularly while still experiencing elevated food and service. The restaurant features a mix of indoor and outdoor dining, including an expansive patio, a vibrant bar, and versatile seating that caters to both casual visits and social gatherings.
The menu reflects this balance, offering premium steak cuts, fresh seafood, and shareable dishes alongside comfort-driven favorites. With a strong focus on variety and accessibility, Westside Grill appeals to a broad audience seeking quality dining in a welcoming environment.
As a concept built on consistency, atmosphere, and repeat visits, Westside Grill required a digital presence that could reflect its identity, support discoverability, and provide a seamless experience for guests exploring menus, events, and reservations.
Partnership
Westside Grill engaged Gourmet Marketing to design and develop a digital experience that reflects its approachable fine dining concept while supporting visibility and reservation-driven growth within the Lehigh Valley market.
As a hospitality-specialized digital marketing agency, we focused on delivering a website design and development solution that balances visual appeal with functionality. The platform was structured to clearly communicate the restaurant’s offering, from menus and promotions to events and dining experiences.
We refined site architecture to create a seamless user journey, allowing guests to easily explore menus, book tables, and engage with the brand. Navigation was streamlined across key touchpoints to reduce friction and guide users toward reservations with clarity and ease.
A responsive website framework was implemented to ensure optimal performance across desktop, tablet, and mobile devices, aligning with the expectations of a digitally driven dining audience.
The result is a modern digital platform that captures the essence of Westside Grill, strengthens its presence within the local dining scene, and supports consistent guest engagement and reservations.
The Results
75% increase
Direct booking revenue compared to previous year
5% increase
Conversion following .com redesign
25% increase
Contribution of Direct bookings in channel distribution
On Your Mark,
Get Set,