Table of Contents
Client
The Wallace Lounge is an upscale cocktail bar and piano lounge located within The Wallace Hotel on Manhattan’s Upper West Side. Designed as a refined yet relaxed destination, the lounge offers expertly crafted cocktails, elevated small plates, and live music in a sophisticated setting.
With its velvet seating, curated interiors, and live performances ranging from jazz to instrumental sets, the space draws inspiration from the neighborhood’s rich cultural ties to theater and music. Positioned near landmarks like Lincoln Center and the Beacon Theatre, it serves as both a pre- and post-performance destination as well as a neighborhood hideaway.
Blending classic New York charm with a modern cocktail experience, The Wallace Lounge caters to guests seeking an intimate and elevated night out. As a concept built on atmosphere and experience, it required a digital presence that could reflect its mood, communicate its offering clearly, and support discovery in a highly competitive New York hospitality market.
Partnership
The Wallace Lounge engaged Gourmet Marketing to develop its digital presence, ensuring clarity, visibility, and conversion performance in a competitive hospitality market.
As a hotel marketing agency, we act as an integrated partner across website design, paid media, SEO, and content, aligning each channel to strengthen direct revenue and reduce reliance on third-party platforms.
Our mandate spans every layer of the brand’s digital ecosystem. We delivered a comprehensive website design and development solution, supported by local SEO and content marketing, alongside structured improvements to user experience and conversion pathways. We have also integrated ongoing diagnostics through our hotel performance platform.
These systems work together to position The Wallace Lounge as a distinctive presence within its market, reinforcing its identity while driving visibility, engagement, and direct bookings.
The Results
75% increase
Direct booking revenue compared to previous year
5% increase
Conversion following .com redesign
25% increase
Contribution of Direct bookings in channel distribution
On Your Mark,
Get Set,