Table of Contents
Client
Saranac Lake NY – Waterfront is a contemporary lakeside hotel located on the shores of Lake Flower in New York’s Adirondack Mountains. Positioned as a relaxed yet elevated retreat, the property blends modern comfort with the natural beauty and outdoor adventure that define the Saranac Lake region.
Just minutes from Lake Placid and surrounded by hiking trails, paddling routes, and winter sports destinations, the hotel attracts both leisure travelers and outdoor enthusiasts seeking a scenic base for exploring the Adirondacks.
With thoughtfully designed accommodations, waterfront dining, and amenities such as an indoor pool, hot tub, and lake activities, the hotel delivers a contemporary hospitality experience rooted in its natural surroundings.
As part of the globally recognized voco brand under IHG Hotels & Resorts, the property required a website that could communicate its lakeside character, highlight the destination-driven experience, and support seamless booking journeys for travelers planning Adirondack getaways.
Partnership
Saranac Lake engaged Gourmet Marketing to design its website, ensuring clarity, visibility, and conversion performance in a competitive hospitality market.
As a hotel marketing agency in New York, we act as an integrated partner across website design, paid media, SEO, and content marketing, aligning each channel to strengthen direct revenue and reduce reliance on third-party platforms.
Our mandate spans every layer of the brand’s digital ecosystem. We delivered a comprehensive hotel website design, supported by SEO, alongside structured improvements to user experience and conversion pathways. We have also integrated ongoing diagnostics through our hotel performance platform.
These systems work together to position Saranac Lake as a distinctive presence within its market, reinforcing its identity while driving visibility, engagement, and direct bookings.
The Results
75% increase
Direct booking revenue compared to previous year
5% increase
Conversion following .com redesign
25% increase
Contribution of Direct bookings in channel distribution
On Your Mark,
Get Set,