Table of Contents
Client
Charela Inn is a family-owned boutique hotel located on the iconic Seven Mile Beach in Negril, Jamaica. Known for its peaceful atmosphere, personalized service, and beachfront setting, the property offers an intimate escape surrounded by white sand, turquoise waters, and lush tropical gardens.
Designed in a hacienda-style layout with an inner courtyard, swimming pool, and direct beach access, the hotel blends Caribbean charm with understated luxury. Guests are drawn to its relaxed ambiance, ocean-view rooms, and authentic hospitality experience that sets it apart from larger resort-style properties.
As a boutique beachfront hotel with a loyal international following, Charela Inn required a website that could reflect its unique character, highlight its location, and provide a seamless booking experience for travelers seeking a tranquil Caribbean getaway.
Partnership
Charela Inn engaged Gourmet Marketing to design its website, ensuring clarity, visibility, and conversion performance in a competitive hospitality market.
As a hotel digital marketing agency, we act as an integrated partner across website design, SEO, content marketing, aligning each channel to strengthen direct revenue and reduce reliance on third-party platforms.
Our mandate spans every layer of the brand’s digital ecosystem. We delivered a comprehensive website design and development solution, supported by local SEO and content marketing, alongside structured improvements to user experience and conversion pathways. We have also integrated ongoing diagnostics through our hotel performance platform.
These systems work together to position Charela Inn as a distinctive presence within its market, reinforcing its identity while driving visibility, engagement, and direct bookings.
The Results
75% increase
Direct booking revenue compared to previous year
5% increase
Conversion following .com redesign
25% increase
Contribution of Direct bookings in channel distribution
On Your Mark,
Get Set,